About the company

Arvid Nilsson is a Nordic partner that offers high-quality fastener products through a dependable procedure and effective supply chain. With professional and technically knowledgeable staff, they provide innovative solutions in fasteners that create value for their customers. The vision of Arvid Nilsson is to be the leading supplier of fasteners and fastener-related products to retailers in the industrial and construction industry.

The challenges

With 4 thousand customers and 35+ thousand products with numerous attributes for each product (name, color, size...) Arvid Nilsson needed a custom solution adapted to their business model. 

Arvid Nilsson used SAP as an ERP system, storing information about customers and products (price and quantity), and for product storage and control, they used the PIM C4 system connected with Magento. 

The old system was Magento 1 and was soon to reach its end of life, and the company decided to invest in a new solution. At this point, they needed a reliable partner to lead their discovery process and consult them about the best option for their business needs. 

To improve customer experience and optimize the webshop, Arvid Nilsson wanted: integration with Azure for file searches, custom search, and custom checkout. 

The solution

The first step in our collaboration was the discovery process and the system understanding. 

After we analyzed the current system and needs of Arvid Nilsson, we agreed that the best solution is the Magento shop with custom modules that communicate with new SAP and PIM C4. 

ZenDev implemented a new design and created 20+ custom APIs for communication between the different systems.

We stored data in Azure, and along with deployment, we set up the dockerization of the database and the elastic search service, accelerating the speed of page opening and data searching. 

All changes speeded up indexing,  and what took days before now is reduced to 2 minutes. In addition, the storage of media files on Azure Blop storage allowed the opening of high-resolution images immediately. 

Now we are doing maintenance, consulting about possible improvements, and developing new functionalities. 

Results

  • Simplified certificate uploads reduced manual work

  • The self-service feature on the webshop enhanced user experience and saved time for the sales team 

  • Improved search functionality increased efficiency within the sales team

Our collaboration with ZenDev and the team has been an absolute pleasure from start to finish. 

What I appreciated most in our partnership was the way I could explain our business to you and how we could develop the online store to fit our needs. 

The 110% commitment we received from ZenDev was truly remarkable. 

We look forward to continuing our partnership and achieving even greater success together.

Mattias Nordström

Mattias Nordström

Project Sales Manager

  • Arvid tablets
  • arvid new
  • Arvid mobile
  • arvidd
Our leadership team

With over 50 years of combined experience, we have a well- experienced team at the helm

seno

Senad Šantić

Co-founder/CEO

If you're interested in collaborating on SaaS or tech products (like Avidnote, Robinize, LinkBound), Senad is the ideal contact.

nikola

Nikola Mirković

Co-founder/CEO

With a background in software engineering, Nikola is actively involved in ZenDev's product development initiatives. 

haris

Haris Husejnović

Sales / Growth Manager

When you need help with go‑to‑market planning, user research, growth strategy, KPIs, and similar.

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Offices

Stop by for coffee at our Headquarters

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Gothenburg

Sweden

Kungsportsavenyn 21 
41136 Gothenburg

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Mostar

Bosnia & Herzegovina

Dr. Ante Starčevića bb (Integra) 
88000 Mostar

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Sarajevo

Bosnia & Herzegovina

Generala Mehmeda Alagića 4
71000 Sarajevo

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