Duration of a project:

2023 - 

Industry

  • Social work
  • About the company

    Familjehem Göteborg recruits, investigates, supports, and trains contractors for children and young people in Gothenburg who cannot live at home or need support. Sometimes an additional adult is needed beyond the child's parents - someone who can be there occasionally, often, or all the time. Familjehem is part of the social services responsible for ensuring that children's needs are met.

    The challenges

    Familjehem Göteborg consists of several units spread throughout the city, and the number of contractors is large, creating communication difficulties. The purpose of the app was to complement, facilitate, and improve communication with contractors and also support in recruiting new engaged adults. They needed a better way to communicate with their contractors and stakeholders.

    We collaborated with Familjehem Göteborg to digitize their communication processes and create a more streamlined and efficient system.

    Here is what Familjehem Göteborg requested:

    Centralized platform: A single platform where users can find information about events, register for them, and get other current information. Familjehem Göteborg can use the app to post information about, for example:

    • Current news
    • Training and lectures
    • Events
    • Tips and support
    • Evaluations, and
    • Information meetings

    Seamless user experience: An intuitive and user-friendly app that must be easy to use for everyone, whether they work at Familjehem, are contractors, want to become contractors, or just want to know more about what is happening.

    Secure app: A platform designed to protect user data and privacy while promoting open communication. The app complies with GDPR and the Swedish Data Protection Act to ensure the highest security standards are met.

    The solution

    Custom app development

    We collaborated with Familjehem Göteborg to design and develop a custom mobile app tailored to their specific needs, considering limited time and budget. From initial UI/UX design to coding and implementation, we took a comprehensive approach to ensure a successful outcome. 

    We developed an app that includes everything mentioned above, as well as a custom admin panel. The goal of the admin panel is to make it easier for Familjehem Göteborg to create and manage messages and user accounts. Therefore, the admin panel has a user-friendly interface that ensures smooth communication.

    As part of our partnership, we provided project management services with staff coordinating with both the development team and the client. Our project manager ensured that the project met expected standards and that the client was satisfied throughout the development process.

     

    Here's how the app handles Familjehem Göteborg's challenges:

    Everything in one place: In the app, you can find information about events, contact details for social workers, and everything else you need to know. Users can also register for various events, get reminders, and more information about them.

    Intuitive design: With a user focus, the app offers a clean interface and easy navigation for all users.

    Secure access: BankID integration guarantees secure login and protects sensitive information.

    Personal profiles: Each user has their own profile where they can see information about upcoming and past events, contact details for their social worker, and more.

    Expected result: Improved communication and stronger relationship

    The app has enabled smoother communication from Familjehem Göteborg to contractors. 

    This is expected to lead to several benefits:

    • Increased efficiency: Information flows smoothly, ensuring that updates reach the right people simultaneously and on time.

    • More engaged users: A user-friendly app that gathers current information. It is expected to lead to more participation in events and activities.

    • Better relationships: The open and accessible communication is expected to lead to better relationships between Familjehem Göteborg and contractors.

    Continued collaboration and future visions

    The app is used daily within Familjehem Göteborg. We completed everything planned for the first phase of the project and continue our partnership by exploring further development and support opportunities. Together, we are exploring additional improvements, focusing on continuous development to deliver more features that facilitate communication.

    Synergies between a client who understands their needs and the interests of the target group and who is willing to actively work with ideas, along with our technical support, have led to a very rewarding collaboration and an excellent digital product.

    Technologies we used:

    • Laravel (PHP) for backend development
    • React Native for developing a cross-platform mobile app (Integration with Göteborgs Stad's database)
    • React for building the user interface

    Results

    • Smoother communication from Familjehem Göteborg to contractors

    • Increased efficiency

    • More engaged users

    • Better relationships

    Given a very tight timeframe, we are satisfied with having a user-friendly app that we now hope to further develop and refine. We are pleased with the collaboration with Zendev and our contact person Aida, who has been very available, helpful, and quick. Thank you!

    Göteborgs Stad

    Maria Bolinder & Sandra Larsson

    • 1 eng
    • 2 eng
    Our leadership team

    With over 50 years of combined experience, we have a well- experienced team at the helm

    seno

    Senad Šantić

    Co-founder/CEO

    If you're interested in collaborating on SaaS or tech products (like Avidnote, Robinize, LinkBound), Senad is the ideal contact.

    nikola

    Nikola Mirković

    Co-founder/CEO

    With a background in software engineering, Nikola is actively involved in ZenDev's product development initiatives. 

    haris

    Haris Husejnović

    Sales / Growth Manager

    When you need help with go‑to‑market planning, user research, growth strategy, KPIs, and similar.

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    Mobile development
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